General Terms & Conditions

Terms & Conditions – Maison Soléa

Last updated: 10-03-2025

Welcome to Maison Soléa. By using our website and services, you agree to the following terms and conditions. We recommend reading them carefully.

1. General

  • These terms apply to all orders and purchases made at Maison Soléa.
  • We reserve the right to modify these terms at any time.

2. Orders & Payments

  • All prices are listed in euros (€) and include VAT unless otherwise stated.
  • Payments can be made using the available payment methods on our website.
  • An order is only considered final once payment has been received.

3. Shipping & Delivery

  • We aim to dispatch orders within the specified time frame.
  • Delivery times may vary depending on the destination and courier service.
  • Maison Soléa is not responsible for carrier delays or additional customs fees.

4. Returns & Exchanges

  • Products can be returned within 14 days of receipt, provided they are in their original condition and packaging.
  • Return costs are the responsibility of the customer, except in cases of defective or incorrect deliveries.
  • For returns, contact us at contact@store-maisonsolea.com
  • 5. Warranty & ComplaintsWe guarantee the quality of our products. If you encounter any issues, please contact us within 7 days.
  • Damage caused by misuse or normal wear and tear is not covered under warranty.

6. Intellectual Property

  • All content on our website, including logos, images, and text, is the property of Maison Soléa and may not be copied or used without permission.

7. Liability

  • Maison Soléa is not liable for damages resulting from the use of our products unless due to gross negligence or intent.
  • We are not responsible for errors or delays caused by external parties, such as delivery services.

8. Privacy & Data Protection

  • We respect your privacy and process personal data in accordance with our Privacy Policy.
  • Personal data is used only for order processing and communication.

9. Governing Law

  • These terms are governed by Dutch law.
  • Disputes will be submitted to the competent court in the Netherlands.

10. Contact Information

For questions regarding these terms, feel free to contact us:

📩 Email: contact@store-maisonsolea.com

Maison Soléa – Where Luxury and Style Meet. ✨